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Moving to a New Server

Started by JonnyMac, January 21, 2008, 01:16:55 PM

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JonnyMac

We are in the process of moving our sites and forums to a new server so things may get a little "iffy" over the next few days. If you need to place an order please call 916-77-9244; if you need technical support and the forums aren't available, please call 916-616-1658.

Thanks for your patience.
Jon McPhalen
EFX-TEK Hollywood Office

JonnyMac

Okay, the forums are back -- though may take a little tweaking; next up is the store.  We're almost there.
Jon McPhalen
EFX-TEK Hollywood Office

JonnyMac

The migration is complete!  ;D

EFX-TEK (all related sites) now lives on an shiny new server, with lots of power and the right stuff to help us serve you better this year. Now... if you happen to run into any kind of "glitch" along the way, please give us a call or send a note and we'll jump right on it.
Jon McPhalen
EFX-TEK Hollywood Office

JonnyMac

Okay... the updated store software seems to be having trouble processing credit card transactions; if possible, please use PayPal (that part is working fine) or call in your order: 916-770-9244. We apologize for the inconvenience and have our IT guy working on it now.
Jon McPhalen
EFX-TEK Hollywood Office

JonnyMac

Our crack IT staff (okay, okay, he's just one guy but he's REALLY smart) has solved the store problem and credit card use is now a-okay.  An up-side to the store update is that your credit card information is processed on a secure site -- those of you that were concerned in the past can now put those concerns to rest.

Again, thanks for bearing with us as we clean-up the final little "gotchas" with the server migration and software updates.
Jon McPhalen
EFX-TEK Hollywood Office